policies
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Cancellations or Reschedules
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made the day before the shoot time will be charged $50.
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made within 4 hours of the shoot time will be charged $75
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driving to, or onsite, cancellation/reschedule will be charged $100.
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Weekend Fees
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additional $25 added to any photo shoot on Saturday or Sunday, and for twilight photo shoots on Friday
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Rush Fees
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If, at the time of booking the shoot, we agree on same-day photo delivery, there is a $50 rush fee
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Travel Fees
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Travel fees may apply for certain locations, you will be notified at the time of booking of any additional fees
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License/Use of Photos
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Real Estate package prices shown are based on the below License Agreement; for one-time use of photos and media to sell the listing. Vacation rentals, architectural and branding (any use of photos other than marketing the home for sale) package prices shown are based on unlimited use of photos. In NEITHER License use is the client allowed to give or sell the photos to anyone or any other business. See more information and copy of User License Agreements HERE
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Storing of Photos
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We keep the raw/original files for 3 weeks and the edited photos sent to clients for 6 months. If you need us to store photos longer than the above times, we need to know ASAP and there will be storage fees.
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Matterport 3D tours are kept active for 1 year, included in pricing. If additional storage/activation is needed, please let us know and there will be additional fees.
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